Last Updated: November 1, 2023
Welcome to Laskovaya Smorodina. These Terms of Service ("Terms") govern your use of our website, located at laskovaya-smorodina.com, and the water delivery services offered by Laskovaya Smorodina ("we," "us," or "our").
By accessing our website, placing an order, or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.
Laskovaya Smorodina provides water delivery services to residential and commercial customers throughout Canada. Our services include:
The availability of services may vary by location. Delivery schedules and service areas are subject to change without notice.
To place orders and access certain features of our services, you may need to create an account. When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to:
You may place orders through our website, by phone, or by email. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
We will make reasonable efforts to deliver orders on the scheduled delivery date. However, delivery times are estimates and not guaranteed. We are not liable for any delays in delivery due to unforeseen circumstances, including but not limited to weather conditions, traffic, or force majeure events.
You are responsible for ensuring that our delivery personnel have safe and reasonable access to the delivery location. If access is restricted or unavailable, we may reschedule the delivery and charge a redelivery fee.
You agree to inspect all products upon delivery. Any damage or discrepancies must be reported to us within 24 hours of delivery.
All prices listed on our website are in Canadian dollars and are subject to change without notice. Prices do not include applicable taxes, delivery fees, or deposits, which will be added at checkout.
Payment is due at the time of order for one-time deliveries. For subscription services, payment will be processed according to your selected billing cycle. We accept major credit cards, debit cards, and other payment methods as specified on our website.
By enrolling in a subscription service, you authorize us to charge your payment method on a recurring basis according to your selected plan. You can cancel your subscription at any time by contacting our customer service team at least 3 business days before your next scheduled delivery.
If your payment method is declined or payment is not received by the due date, we may suspend or cancel your service. A late payment fee may be applied to overdue accounts.
You may cancel scheduled deliveries by contacting our customer service team at least 24 hours before the scheduled delivery time. Cancellations made less than 24 hours before delivery may be subject to a cancellation fee.
If you are not satisfied with our products or services, please contact our customer service team within 7 days of delivery. Refunds are issued at our discretion and may be subject to inspection of the returned products.
Water dispensers and other equipment rented from us must be returned in good condition upon cancellation of service. Damaged or unreturned equipment will be charged at the full replacement cost.
We are committed to providing high-quality water products that meet or exceed industry standards. All our water products undergo rigorous quality testing to ensure safety and purity.
While we strive to ensure the quality of our products, we recommend consuming water within the timeframe indicated on the packaging. Proper storage of water products is the responsibility of the customer after delivery.
All content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Laskovaya Smorodina or its content suppliers and is protected by Canadian and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, display, perform, or use any materials from our website without our prior written consent.
To the fullest extent permitted by applicable law, Laskovaya Smorodina shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Our total liability for any claims arising from or related to our services shall not exceed the amounts paid by you to Laskovaya Smorodina for the relevant service in the preceding three (3) months.
You agree to indemnify, defend, and hold harmless Laskovaya Smorodina and its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our services.
These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without giving effect to any principles of conflicts of law.
Any dispute arising from or related to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of British Columbia.
We reserve the right to modify these Terms at any time. All changes will be effective immediately upon posting on our website. By continuing to use our services after any changes to these Terms, you agree to be bound by the revised Terms.
If you have any questions or concerns about these Terms of Service, please contact us at:
Laskovaya Smorodina
123 Water Street
Vancouver, BC V6B 4Y8
Canada
Email: [email protected]
Phone: +1 (604) 555-1234